Privacy policy
Restrived, located at Brouwerijstraat 48, 1910 Kampenhout, Belgium, is responsible for the processing of personal data as shown in this privacy statement.
Contact details:
- https://www.restrived.com - https://www.restrived.be
- Brouwerijstraat 48, 1910 Kampenhout, Belgium
- +32467000450
- hello@restrived.com
PERSONAL DATA THAT WE PROCESS
Restrived processes your personal data because you use our services and/ or because you provide this data to us yourself. Below you will find an overview of the personal data that we process:
When browsing our website:
- IP address
- First and last name
- Email address
- Phone number
- First and last name
- Address data
- Phone number
- Email address
- Payment details
- Email address
- First and last name
FOR WHAT PURPOSE AND ON WHICH BASIS WE PROCESS PERSONAL DATA
Restrived processes your personal data for the following purposes:
- Handling your payment
- Sending our newsletter
- To offer you the possibility to create an account
- To deliver goods and services to you
- Restrived analyzes your behavior on the website in order to improve the website and to tailor the range of products and services to your preferences.
HOW LONG WE STORE PERSONAL DATA
Restrived does not store your personal data longer than is strictly necessary to achieve the purposes for which your data is collected. We use the following retention periods for the following personal data:
IP Address via Google Analytics: 26 months.
Data obtained by creating an account: until you delete your account.
Data obtained by placing an order: until you delete your account.
Data obtained by subscribing to the newsletter: until you unsubscribe.
SHARING PERSONAL DATA WITH THIRD PARTIES
Restrived does not sell your information to third parties and will only provide it if this is necessary for the execution of our agreement with you or to comply with a legal obligation. We conclude a processor agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data remains responsible for these processing operations.
COOKIES OR SIMILAR TECHNIQUES WE USE
WHAT DO WE USE COOKIES FOR?
By using cookies and other techniques, we ensure, for example, that:
Navigation through Restriveds web shop becomes more fun and easier for you
You do not always receive or have to enter the same information when visiting our web shop
We can offer you special features such as recently viewed items or alternative items based on your interests
Measure how our online shop is being used and identify areas for improvement
Show you advertisements and recommendations based on your interests
Recognise the device you use when you visit us
We can register how often an advertisement is shown, in order to better tailor the advertisements to your needs and interests and to prevent you from seeing the same advertisement over and over again.
WHAT COOKIES DO WE USE?
FUNCTIONAL COOKIES OR NECESSARY COOKIES
Functional cookies make sure our online shop works properly. Basic functions like page navigation, access to the shopping cart or your account and checkout. Without these cookies, the website cannot work properly.
Think about this:
Remembering and saving the products you view and click on
Giving a notification when an order is not completed, so that you do not lose your products in the shopping cart
Your browser settings will be stored, so that you can view our web shop optimally on your device and screen
The possibility to save your login details so you do not have to enter them every time
An even load of the website, so it remains functional and accessible
Detecting possible abuse or possible problems in our webshop, for example by registering successive failed login attempts.
ANALYTICAL COOKIES
We use analytical cookies with the help of third parties to investigate the use of the shop. These statistics give us, among other things, insight into how often we are visited and where we can improve our web shop. In this way, we ensure that the experience with our web shop is constantly optimised. The following data, among others, are stored:
Your preferred language or region of residence
The IP address, which is made anonymous
Technical characteristics such as the browser you are using (like Chrome, Internet Explorer or Firefox) and the resolution of your computer screen and which device you are using
From which page you arrived at the webshop
When and how long you visit or use the webshop
Whether you make use of functionalities of the web shop. For example, the contents of your shopping cart, placing an order or viewing previous purchases
Which pages you visit in our web shop
We use these cookies for example to:
Keeping track of the number of visitors to our web shop
Measuring the length of time per visit
Determine the order in which a visitor visits the various pages of our web shop.
SOCIAL MEDIA COOKIES FROM THIRD PARTIES
Social media cookies are cookies that enable functionalities of social media websites. For example, a YouTube video for a product, selection of a pick-up point in Google Maps or a 'like' button for Facebook and social media buttons for Instagram, Twitter and Pinterest, among others.
ADVERTISING COOKIES
We place advertising cookies on third party websites. We do this so that we can make you offers that are as relevant as possible, based on your online surfing, searching and purchasing behaviour. We also use these advertising cookies to keep track of which advertisements you have seen.
SHOPPING RECOMMENDATIONS, PREFERENCES AND INTEREST COOKIES
We combine your online browsing, search and buying behaviour to show you relevant offers and recommendations in our web shop, tailored to your preferences.
We have so many articles in our shop that we like to help you on your way. For example, by pointing you to items that may be of interest to you. This is done for example based on your previous visits to our web shop, regardless of the device used. We look at cookies and your IP address, but also at what you bought from us before and your interests which we know by asking you. We will no longer show the trousers you have just bought as a buying recommendation.
The recommendation and interest cookies allow us to know if you have seen, clicked on and bought a specific product or offer. We combine this information to get a picture of your interests and preferences, to make your experience in our shop as pleasant as possible.
BROWSER SETTINGS
If you don't want websites to store cookies on your computer, adjust your browser settings. You will then receive a warning before any cookies are placed. You can also adjust your settings so that your browser refuses all cookies or only third-party cookies. You can delete cookies that have already been placed. Please note that you have to adjust the settings separately for each browser, device and computer you use.
Please note that if you do not wish to use cookies, we cannot guarantee that our web shop will work properly. Some functions of the shop may be lost or you may not be able to see certain pages at all. In addition, refusing cookies does not mean that you will no longer see any advertisements. It's just that the ads will no longer be tailored to your interests and will be repeated more often.
How you can adjust your settings varies from one browser to another. Consult the help function of your browser if necessary. Do you want to disable cookies from specific parties? You can find more information here.
FINAL REMARKS
We will adapt our statements if our webshop or the rules surrounding cookies change. You can always consult the current version of this cookie policy via restrived.com or restrived.be
SEE, MODIFY OR REMOVE DATA
You have the right to view, correct or delete your personal data. You can do this yourself via the personal settings of your account. You also have the right to withdraw your consent to the data processing or to object to the processing of your personal data by our company and you have the right to data portability. This means that you can submit a request to us to send the personal data that we have about you in a computer file to you or another organization mentioned by you. If you want to use your right to object and/ or right to data portability or if you have other questions/ comments about data processing, please send a specified request to hello@restrived.com. To ensure that the request for access has been made by you, we ask you to send a copy of your ID with the request. Make your photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN) black in this copy. This is to protect your privacy. Restrived will respond to your request as soon as possible, but in any case within four weeks. Restrived would also like to point out that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority.
HOW WE SECURE PERSONAL DATA
Restrived takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized changes. If you feel that your data is not properly secured or there are indications of abuse, please contact our customer service or via hello@restrived.com.All personal information received by us will be treated confidentially. We use and process data in accordance with the Belgian law of December 8, 1992 on the protection of privacy.